Susanna Hoeft
Bradenton
Summary
Hardworking and dedicated business student seeks internship opportunity with The Pickleball Club for spring semester 2024. Enthusiastic about physical fitness, experienced in customer service, and ready to support the company's goal "to provide outstanding member experience."
Overview
2
2
years of professional experience
Work History
Server
Jeremiah's Italian Ice
11.2023 - Current
- Utilize experience to ensure excellent customer service and support colleagues.
- Increase sales through knowledge of menu items, specials, and promotions.
- Process cash and credit transactions efficiently.
Server
Jeremiah's Italian Ice
04.2022 - 08.2023
- Provided outstanding customer service.
- Managed cash transactions accurately.
- Supported colleagues during peak hours.
Hostess
Osaka Japanese Steakhouse
12.2022 - 07.2023
- Enhanced customer service by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by coordinating with other team members during busy hours.
- Facilitated online orders.
Cashier
Newk's Eatery
10.2021 - 03.2022
- Collaborated with team members to ensure coverage for the restaurant.
- Maintained an efficient checkout process for customers.
- Assisted customers with questions and provided suggestions upon request.
Education
Bachelor of Arts - Business/Economics
New College of Florida
Sarasota, Florida 05.2027
High School Diploma -
Lawton Chiles High School
Tallahassee, FL05.2023
Skills
- Team Player
- Reliable and Responsible
- Cool Under Pressure
- Professional Appearance
- Guest Relations Management
Timeline
Server
Jeremiah's Italian Ice
11.2023 - Current
Hostess
Osaka Japanese Steakhouse
12.2022 - 07.2023
Server
Jeremiah's Italian Ice
04.2022 - 08.2023
Cashier
Newk's Eatery
10.2021 - 03.2022
Bachelor of Arts - Business/Economics
New College of Florida
High School Diploma -
Lawton Chiles High School
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