Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Susanne Kerber

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Golden Chick
Bowie
05.2017 - Current
  • Supervised daily operations and staff performance to enhance service quality.
  • Trained new employees on procedures and customer service standards.
  • Managed inventory levels and ordered supplies to meet operational needs.
  • Developed staff schedules to optimize coverage during peak hours.
  • Assisted in resolving customer complaints to maintain satisfaction and loyalty.

Bartender

The Rack
Bowie
08.2021 - 05.2024
  • Mixed cocktails and beverages following standard recipes and customer preferences.
  • Maintained cleanliness of bar area and equipment throughout shifts.
  • Provided excellent customer service by engaging with patrons and addressing needs.

Education

Kerman High School
Kerman, CA

Skills

  • Inventory management
  • Staff training
  • Customer relationship management
  • Problem solving
  • Communication skills
  • Conflict resolution
  • Orientating and training

References

References available upon request.

Timeline

Bartender

The Rack
08.2021 - 05.2024

Assistant Manager

Golden Chick
05.2017 - Current

Kerman High School
Susanne Kerber