Susmita Kharel
Riverdale Park,MD
Summary
Supervisor with 8+ years of experience leading teams to consistently meet project deadlines, enhancing productivity and client satisfaction. Skilled in conflict resolution, performance reviews, and fostering collaborative work environments. Expertise in time management, customer service, and team collaboration, with a passion for driving continuous improvement and achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Supervisor
Savi Group LLC
Takoma Park, USA
08.2020 - Current
- Supervised team operations, achieving project deadlines
- Managed conflict resolution, fostering a collaborative work environment
- Conducted performance reviews, identifying key areas for employee development
- Led team to consistently meet project deadlines, improving overall productivity and client satisfaction
- Provided strong leadership and clear direction, effectively managing team performance and achieving set target's
Dental Assistant
R3 Dental Group
Hyattsville, USA
07.2019 - 05.2020
- Assisted in dental procedures, ensuring patient comfort and safety, improving patient satisfaction
- Prepared and sterilized instruments, maintaining a clean and organized workspace, enhancing operational efficiency
- Scheduled appointments, prepared bills and received payment for dental services by completing issuance forms, verifying insurance information and maintaining records
- Educated patients on oral hygiene practices, contributing to better patient outcomes and preventive care
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Cashier
Shingar
Hyattsville, USA
01.2016 - 02.2018
- Recorded and processed all orders in an organized and accurate manner
- Helped Customers complete purchases, locate items and join reward programs
- Reviewed weekly sales ads and monitored price changes
- Assisted customers in completing purchases, enhancing their shopping experience and promoting loyalty through reward programs
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
Bachelor of Science - Business And Health Science
Washington Adventist University
Takoma ParkSkills
- Time Management
- Customer Service
- Team Collaboration
- Problem Solving
- Health Education
- Patient Care
- Attention to Detail
- Team leadership
- Project management
- Decision making
Languages
- English, Highly proficient
- Nepali, Native
- Hindi, Proficient
- Urdu, Proficient
Timeline
Supervisor
Savi Group LLC
08.2020 - Current
Dental Assistant
R3 Dental Group
07.2019 - 05.2020
Cashier
Shingar
01.2016 - 02.2018
Bachelor of Science - Business And Health Science
Washington Adventist University