Susy Johnson
Malta,MT
Overview
28
28
years of professional experience
Work History
Enrollment Coordinator/Family Support Coordinator
Action for Eastern Montana Head Start
02.1997 - Current
- Helped families complete applications and navigate admissions processes.
- Met or exceeded enrollment and retention goals consistently.
- Finalized and processed enrollment applications for 149 enrollment slots
- Trained and mentored junior enrollment professionals.
- Reached out to applicants via calls, texts, emails and social media.
- Communicated details about available classes, materials and services.
- Reviewed statistic enrollment data and prepared reports.
- Communicated with people from various cultures and backgrounds on application process.
- Assisted clients with completion of applications and paperwork.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Promoted community integration by providing extensive physical, emotional and social support.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Education
Associate of Applied Science - Early Childhood Education
Dawson Community College
Glendive, MT05.2009
High School Diploma -
Dodson High School
Dodson, MT05.1980
Skills
- Staff management
- Policy understanding
- Coordinating paperwork
- Running reports
- Goal Planning
- Maintaining confidentiality
- Strong Organization
Timeline
Enrollment Coordinator/Family Support Coordinator
Action for Eastern Montana Head Start
02.1997 - Current
Associate of Applied Science - Early Childhood Education
Dawson Community College
High School Diploma -
Dodson High School
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