Suthada Toppel

Assisted client with applications and interviews with Dept. of Social Services Eligibility worker.

Managed Medi-Cal, Covered California enrollment by conducting community outreach, educating and providing information to clients, screening applicants for eligibility and referrals.

Translate and edit health education and enrollment-related materials from English to Thai.

Assisted clients enrollment to Medicare part D.

• Coordinated patient's scheduling and mammography sessions, including preparation and reviewing patient's charts.
• Case-managed abnormal results, including coordination of specialty and diagnostic services with the referral unit; maintained abnormal results tracking database.
• Translated and edit breast and cervical cancer-related materials from English to Thai.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

• Educated clients in the basics of Medi-Cal managed care plans and related areas.
• Maintained detailed and accurate records between multiple databases and programs.