Summary
Overview
Work History
Education
Skills
Timeline
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Suzan Smith

Hanston,KS

Summary

Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

38
38
years of professional experience
12
12
years of post-secondary education

Work History

Restaurant Owner/Operator

S & S Dairy Bar
Jetmore, KS
11.1984 - 06.1992
  • Managed daily operations of the business, including employees, sales, inventory, and accounting.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Established long-term relationships with customers by promoting great service.

Executive Director/Manager of Operations

Jetmore Housing Authority
Jetmore, KS
11.1992 - 10.2022
  • Performed statistical collection to track tenant communication and applicant data.
  • Negotiated contracts with vendors for repairs or upgrades to public housing units.
  • Reviewed and approved annual operating and capital budgets for company.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Computer And Information Systems Security

Dodge City Community College
Dodge City, KS
05-2000

High School Diploma -

Hanston High School
Hanston, KS
08.1962 - 05.1974

Public Housing Specialist - HUD Compliance Training

Nan McKay & Associates, Inc.
El Cajon, CA

Skills

  • Operations Management
  • Business Administration
  • Compliance and Regulations
  • Relationship Building
  • Customer Satisfaction
  • Community Engagement

Timeline

Executive Director/Manager of Operations

Jetmore Housing Authority
11.1992 - 10.2022

Restaurant Owner/Operator

S & S Dairy Bar
11.1984 - 06.1992

Computer And Information Systems Security

Dodge City Community College

Public Housing Specialist - HUD Compliance Training

Nan McKay & Associates, Inc.

High School Diploma -

Hanston High School
08.1962 - 05.1974

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Suzan Smith