SUZANE SERAFIM

• Coordinated travel logistics and scheduling for 20+ engineers and senior leadership, ensuring seamless execution of multi-day business operations.
• Managed budgets, tracked expenses, and maintained detailed financial spreadsheets in collaboration with finance teams.
• Negotiated vendor contracts (hotels, transportation), reducing costs while maintaining service quality
• Designed and implemented a tracking system that improved visibility and ensured 100% reimbursement completion.
• Evaluated internal processes and provided recommendations to improve efficiency and policy compliance.
• Acted as liaison between executives and external stakeholders, ensuring clear communication and alignment.

• Coordinated patient scheduling and managed high-volume calendars, ensuring efficient resource allocation
• Utilized multiple systems to track patient data, support operations, and streamline service delivery
• Managed daily workflows, including task prioritization, reporting, and handling time-sensitive requests
• Prepared compliance documentation and reports to meet healthcare regulatory standards
• Delivered consistent stakeholder communication, improving patient experience and operational flow.

• Coordinated daily schedules, appointments, and activities to enhance routine efficiency.
• Proactively identified needs, took initiative beyond assigned responsibilities, and streamlined daily operations.
• Communicated with parents, teachers, and providers to align on priorities and address needs.
• Maintained structured daily reports to track activities and support informed decisions.
• Managed errands and time-sensitive tasks to streamline household operations.

• Prioritized communications—meetings, phone conversations, and emails—to identify those requiring immediate attention.
• Coordinated logistics for 20-30 monthly business trips for 20 employees and the Vice President, researching optimal hotels, flights, and transportation.
• Organized the execution and operations of daily meetings and five monthly conferences with high-end partners, such as school directors and the mayor.
• Reviewed travel-related invoices and detailed information to assist the financial department in budget verification.