Suzy Darmandzhyan
Van Nuys,CA
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Cotton On Group
11.2022 - 06.2023
- Assisted, communicated with, and welcomed customers into store as well as over phone.
- Processed inventory and transactions at register.
- Worked on assigned tasks with co-workers and addressed customer complaints.
- Maintained organized visual appearance of store.
- Handled extensive lines of customers and worked quickly under pressure.
Preschool Volunteer
Holy Trinity Armenian Preschool
06.2021 - 08.2021
- Supervised during playtime.
- Assisted in dressing and tending to children.
- Helped children during reading time, mealtime, and class activities.
- Organized interactive games and group activities, fostering teamwork and cooperation among children.
- Provided constructive feedback on children''s performance during classroom activities, supporting continuous improvement efforts within program.
Sales Associate
H&M
10.2020 - 05.2021
- Stayed up to date about company marketing and directed clientele.
- Tracked sales quantities at EOD.
- Demonstrated knowledge of store policy.
- Indulged in processing refunds and returns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Old Navy
11.2019 - 01.2020
- Provided assistance during opening and closing hours of the store.
- Directed customers to sections of their choice.
- Informed customers about deals and rewards program benefits.
- Consulted with managers and supervisors for issues and concerns.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Proven ability to learn quickly and adapt to new situations.
Education
Some College (No Degree) - Psychology
California State University, Northridge
18111 Nordhoff St, Northridge, CA 91330High School Diploma -
Ulysses S. Grant High School
13000 Oxnard St, Van Nuys, CA 9140106.2020
Skills
- Conflict Resolution
- Adaptable and Flexible
- Teamwork and Collaboration
- Customer Assistance
- Positive Customer Engagement
- Persuasion techniques
- Exceptional customer service
- Sales floor organization
- Patience and Empathy
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Cotton On Group
11.2022 - 06.2023
Preschool Volunteer
Holy Trinity Armenian Preschool
06.2021 - 08.2021
Sales Associate
H&M
10.2020 - 05.2021
Sales Associate
Old Navy
11.2019 - 01.2020
Some College (No Degree) - Psychology
California State University, Northridge
High School Diploma -
Ulysses S. Grant High School
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