Suzanna DeHart
Haines City
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Host
Universal Studios
Orlando
02.2026 - Current
- Welcomed guests and provided information about park attractions.
- Managed guest seating and an ensured smooth dining experience.
- Trained new hosts on procedures and customer service standards.
Host
Walt Disney World Resort
Orlando
10.2025 - Current
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Bookkeeping Administrative Assistant
Midwestern Auto Sales
Middletown
02.2025 - 04.2025
- Assisted with daily bookkeeping tasks and data entry for financial records.
- Maintained organized filing system for invoices and receipts.
- Processed customer payments and updated transactions in accounting software.
Phlebotomist
American Para Professional Systems Inc.
Wilmington
10.2020 - 12.2024
- Collected blood samples from patients using safe and sterile techniques.
- Prepared blood specimens for laboratory analysis following established protocols.
- Maintained accurate patient records and sample labeling for tracking purposes.
Bartender
Walt Disney World Resort
Orlando
06.2022 - 01.2023
- Mixed and served beverages in high-demand environments.
- Maintained cleanliness and organization of bar area.
- Engaged guests with friendly and attentive service.
Server and Bartender
Sweet and Savory
Wilmington
03.2021 - 05.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Processed customer orders accurately using point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender
Walt Disney World Resort
Orlando
05.2018 - 05.2019
- Trained new bartenders on drink recipes and service standards.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server
Landry's Inc. Rainforest Cafe
Orlando
12.2017 - 05.2018
- Greeted and seated guests in a welcoming manner.
- Took and processed customer orders efficiently.
- Delivered food and beverages to tables promptly.
Education
Bachelor of Arts - Political Science
The Ohio State University
Columbus, OH 08.2013 - 05.2016
Skills
- Guest reception
- Seating arrangements
- Customer inquiries
- POS operation
- Menu knowledge
- Restaurant operations
- Food safety compliance
Certification
- Us Food Handler Certification
Timeline
Host
Universal Studios
02.2026 - Current
Host
Walt Disney World Resort
10.2025 - Current
Bookkeeping Administrative Assistant
Midwestern Auto Sales
02.2025 - 04.2025
Bartender
Walt Disney World Resort
06.2022 - 01.2023
Server and Bartender
Sweet and Savory
03.2021 - 05.2022
Phlebotomist
American Para Professional Systems Inc.
10.2020 - 12.2024
Bartender
Walt Disney World Resort
05.2018 - 05.2019
Server
Landry's Inc. Rainforest Cafe
12.2017 - 05.2018
Bachelor of Arts - Political Science
The Ohio State University
08.2013 - 05.2016