Suzanne Cheney
Memphis,TN
Summary
Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
18
18
years of professional experience
Work History
Sales Associate
Hobby Lobby
Memphis, TN
10.2016 - 09.2019
- Tracked stock using company inventory management software.
- Processed product returns and assisted customers with other selections.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Follett Higher Education Group
Memphis, TN
11.2000 - 03.2016
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Routed incoming mail and messages to relevant personnel without delay.
- Corresponded with clients through email, telephone or postal mail.
Education
Psychology
University Of Mississippi
University, MSSkills
Problem-solving skills
Professional demeanor
Client Service
Exceptional customer service
Timeline
Sales Associate
Hobby Lobby
10.2016 - 09.2019
Sales Associate
Follett Higher Education Group
11.2000 - 03.2016
Psychology
University Of Mississippi