Suzanne Dubeau
OXFORD
Summary
Dedicated Medical Receptionist skilled in insurance verification, appointment management, and patient record maintenance. Collaborated effectively with medical staff to optimize office operations, enhancing patient satisfaction and ensuring compliance with confidentiality standards.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Harrington Physician Services
Oxford
03.2014 - 03.2020
- Greeted patients and provided assistance at front desk to enhance experiences.
- Scheduled appointments using electronic health record system to optimize efficiency.
- Managed patient check-in and check-out processes, ensuring smooth operations.
- Verified insurance information to facilitate accurate billing procedures.
- Answered phone calls, addressing inquiries from patients and medical offices promptly.
- Maintained patient records while ensuring compliance with confidentiality standards.
- Collaborated with medical staff daily to streamline office workflows and improve processes.
- Called patients to confirm appointments and gather necessary details efficiently.
Education
High School Diploma -
West Springfield High School
West Springfield, MA06-1980
Skills
- EHR management and patient record maintenance
- Appointment scheduling and management
- Insurance verification and compliance
- Effective communication and telephone etiquette
- Attention to detail in data entry
- Team collaboration and patient relations
- Office workflow optimization
- Medical terminology and charting
Timeline
Medical Receptionist
Harrington Physician Services
03.2014 - 03.2020
High School Diploma -
West Springfield High School