Summary
Overview
Work History
Skills
Work Preference
Work Availability
Education
Timeline
Accomplishments
Hi, I’m

Suzanne Isbell

Salt Lake City,UT
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Suzanne Isbell

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

15
years of professional experience

Work History

Tumi

Store Manager
05.2021 - 07.2023

Job overview

  • Conducted regular financial analyses to identify areas of improvement and make data-driven decisions for future growth.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Enhanced overall brand reputation by ensuring all employees were well-versed in product knowledge, enabling them to better assist customers and provide expert recommendations based on individual needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Coach

Store Manager
02.2016 - 05.2021

Job overview

  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Facilitated team meetings and workshops to encourage open communication, sharing of best practices, and development of new ideas for enhancing customer service delivery.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Coordinated promotional events to generate increased foot traffic into store, driving higher sales revenue.

Shiseido America, Bare Minerals Boutique

Store Manager
07.2012 - 02.2016

Job overview

  • Streamlined operational processes within store for increased efficiency without sacrificing quality or customer experience standards.
  • Managed employee relations, investigating and resolving conflicts to maintain positive work environment.
  • Implemented talent management strategies to identify high-potential employees for leadership development opportunities.
  • Increased efficiency and team productivity by promoting operational best practices.

Carter's Babies & Kids

Store Manager
03.2008 - 07.2012

Job overview

  • Aligned sales strategies with company objectives to drive overall business growth.
  • Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
  • Assessed and analyzed sales team performance to determine areas of weakness and areas of strength.
  • Ensured consistent brand representation across all stores in district by enforcing visual merchandising guidelines.
  • Enhanced employee awareness of loss prevention practices by conducting regular training sessions.

Skills

  • Revenue Growth
  • Strategic Decision-Making
  • Customer Service
  • Team Leadership
  • Multitasking and Organization
  • Outstanding communication skills
  • Business Forecasting
  • Problem-Solving

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureHealthcare benefitsWork-life balancePaid time offCareer advancementPersonal development programsTeam Building / Company RetreatsPaid sick leave
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Wade Hampton High School
Greenville, SC

Timeline

Store Manager

Tumi
05.2021 - 07.2023

Store Manager

Coach
02.2016 - 05.2021

Store Manager

Shiseido America, Bare Minerals Boutique
07.2012 - 02.2016

Store Manager

Carter's Babies & Kids
03.2008 - 07.2012

Wade Hampton High School

Accomplishments

  • Managed a store that exceeded company expectations in every category during 2017-2019
  • Collaborated with team of 12 in the development and launch of an digital clienteling system.
  • Named "Leader of the Year" in 2018 and 2019.
  • Managed the Girlfriend Event award winning sales team at Shiseido.

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Suzanne Isbell