Suzanne Lynch
Paso Robles,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Service Advisor
Mullahey Chrysler Dodge Jeep Ram
Paso Robles, CA
05.2022 - Current
- Promptly responded to customer inquiries via phone, email or in person.
- Used knowledge of services to recommend additional products and offerings to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Examined records and papers to verify warranty and service contract coverage.
- Followed up with existing customers regarding past services performed on their vehicles.
- Provided service quotes to customer on needed repairs and service work.
Service Coordinator
Ray Mac Mechanical Inc
Mount Shasta , CA
08.2017 - 05.2022
- Handled incoming calls and inquiries from customers regarding services offered.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Ordered parts for new jobs as well as inventory.
- Provided quotes to customer for jobs
- Assisted in Payroll, collected and compiled weekly timecards for the service department. Input into system and turned into payroll manager for review.
- Accounts payable coding.
- Review and price out service work orders. Invoiced work orders on weekly basis.
- Compiled aging reports and followed up on past due balances.
Accounts Payable and Receivable Clerk
Best Western Plus Tree House
Mount Shasta , CA
06.2013 - 08.2017
- Calculated estimated weekly invoicing, prepared and posted payments and followed up on aged receivables.
- Prepared and processed payrolls.
- Cross trained at Front Desk duties.
- Answered phone calls and provided excellent customer service.
- Guest Reservations and cancellations
- Check in and Check out
Skills
- Price Quoting
- Cost Estimation
- Customer Retention
- Data Entry
- Clerical Support
- Service Estimates
- Computer Skills
- Excellent Communication
Timeline
Service Advisor
Mullahey Chrysler Dodge Jeep Ram
05.2022 - Current
Service Coordinator
Ray Mac Mechanical Inc
08.2017 - 05.2022
Accounts Payable and Receivable Clerk
Best Western Plus Tree House
06.2013 - 08.2017
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