Suzanne Salazar
Centennial,CO
Summary
Highly experienced Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets.
Overview
11
11
years of professional experience
Work History
Sales Associate
Ikea
07.2019 - Current
- Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Help customers locate products and check store system for next delivery date of out-of-stock products.
- Engage with customers to build rapport and loyalty.
- Provide positive first impressions to welcome existing, new, and potential customers.
- Build relationships with customers to encourage repeat business.
- Develope comprehensive product knowledge, enabling effective upselling and cross-selling.
Sales Associate
Eddie Bauer
02.2017 - 06.2019
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Key Holder
Gymbroree
01.2014 - 04.2016
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Streamlined opening and closing procedures as integral member of store staff.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Education
Bachelor of Science - Graphic Arts
Ball State University
Muncie, INSkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Listening Skills
- Exceptional customer service
- Relationship Building
- Goal-Oriented
Timeline
Sales Associate
Ikea
07.2019 - Current
Sales Associate
Eddie Bauer
02.2017 - 06.2019
Key Holder
Gymbroree
01.2014 - 04.2016
Bachelor of Science - Graphic Arts
Ball State University
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