Suzette` Paschall
Leander,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Accurate and dedicated Loan Processor evaluates financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency.
Overview
9
9
years of professional experience
Work History
Front Office Clerk
PGMS
11.2022 - 12.2023
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Reviewed and updated customer information in database for accuracy.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Increased customer service success rates by quickly resolving issues.
- Date entry into to Oracle energy water billing program with new and current customer's.
Loan Processor
Morris Mortgage
04.2019 - 01.2020
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Handled any conditions sent from underwriting departments.
Jr Loan Processor
First Capital Mortgage
05.2015 - 02.2018
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Utilized loan origination software to process and track loan applications.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
Education
Some College (No Degree) - Buisness
Cypress College
Cypress, CASome College (No Degree) - Buisness
Palomar College
San Diego, CASkills
- Administrative Skills
- Excellent Nonverbal Communication Skills
- Payroll and Accounts Payable Receivable
- Customer Communication
- Financial Records and Processing
- Microsoft Office
- Complete Loan Applications
- Client Relationships
- Government Lending
- Equifax Application Engine
Timeline
Front Office Clerk
PGMS
11.2022 - 12.2023
Loan Processor
Morris Mortgage
04.2019 - 01.2020
Jr Loan Processor
First Capital Mortgage
05.2015 - 02.2018
Some College (No Degree) - Buisness
Cypress College
Some College (No Degree) - Buisness
Palomar College
Similar Profiles
Suzette PaschallSuzette Paschall
Front Office Assistant at PGMSFront Office Assistant at PGMS
Suzette PaschallSuzette Paschall
Front Office Clerk at (PGMS) Professional General Management ServiceFront Office Clerk at (PGMS) Professional General Management Service
Sri KoppulaSri Koppula
Teacher at Swami Vivekanand Public SchoolTeacher at Swami Vivekanand Public School