Svetlana Delev
Crown Point,IN
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Inventory order picker lead role.
Overview
2
2
years of professional experience
Work History
Sales Associate
Mattress by Appointment
01.2023 - 05.2025
- Assisted customers in selecting appropriate mattress options based on individual needs.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained showroom displays to ensure an organized and inviting shopping environment.
- Provided follow-up communication to ensure customer satisfaction post-purchase.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science in Transportation Engineering - Traffic Engineering
St.Kliment Ohridski
North Macedonia10-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Relationship building
- Flexible schedule
- Inventory tracking
- Client service
Languages
Macedonian
Native or Bilingual
Spanish
Limited Working
Serbian
Full Professional
Timeline
Sales Associate
Mattress by Appointment
01.2023 - 05.2025
Bachelor of Science in Transportation Engineering - Traffic Engineering
St.Kliment Ohridski
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