Svonne Short
Apptio
Federal Way
2
Languages
Detailed-oriented and motivated professional with a strong background in administrative support, data entry, and customer service. Proven ability to manage time efficiently, maintain accuracy in high-volume environments, and deliver exception service. Seeking a position that offers growth and skill development opportunities.
Work History
Data Entry Clerk
- Entered data from paper and digital sources into company systems with a focus on accuracy
- Organized and maintained filing systems for efficient document retrieval
- Provided daily activity reports for supervisor review
- Verified accuracy of entered data by cross-referencing with source documents to minimize errors
- Collaborated with team members to streamline data entry processes and improve workflow
Administrative Clerk
- Maintained accurate records of incoming and outgoing recyclable materials
- Coordinated schedules for pickups and deliveries
- Assisted with front desk responsibilities including answering phones and greeting visitors
- Scheduled appointments and coordinated meetings to support administrative staff
- Responded to customer inquiries and directed calls to appropriate departments
Administrative Assistant
- Greeted visitors and managed front-desk operations with professionalism
- Managed multi-line phone system, routed calls efficiently, and organized emails to ensure timely communication
- Administrative tasks such as document preparation, scanning, and filing
- Maintained confidential client files
- Assisted with special projects
- Handled multi-line phone system, routed calls, and managed emails
- Greeted visitors and managed front-desk operations with professionalism
- Supported special projects by providing administrative assistance and coordinating tasks as needed
Quality Control Specialist
- Assisted in documenting and reporting non-conformance issues for immediate resolution.
- Collaborated with team members to implement corrective actions based on inspection findings.
- Developed and maintained quality control documentation for streamlined processes.
- Analyzed data trends to inform decision-making and support continuous improvement efforts.
Education
High School Diploma
Trade - Automobile Restoration and Detailing
Skills
Data Transcription
Appointment Scheduling
Time Management
Client Communication
Personable demeanor
Organized
Customer Service
Data Entry
Multitasking
Problem Solving
Microsoft Word
Microsoft Excel
Data accuracy
Time management
File management
Customer Service-oriented
Languages
English
French
Timeline
Wyotech
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