SWAYAM AVHAD
Queens,NY
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at SMNT FOOD & BEVERAGES, ensuring seamless service and guest satisfaction. My tenure at Westin Atlanta Airport and training at Oberoi Hotels & Resorts honed my teamwork, communication, and problem-solving abilities, contributing to a significant improvement in guest engagement and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
SMNT FOOD & BEVERAGES
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Food and Beverage Associate
Westin Atlanta Airport
11.2022 - 11.2023
- Retrieved and delivered food and beverage orders promptly.
- Ensured guest satisfaction throughout the meal service. - Served alcoholic/non-alcoholic beverages by federal, state, local, and company regulations.
- Ensured the serving station was well-stocked at all times.
- Maintained the area, and ensured that the area was clean and organized at all times.
- Retrieved food from the kitchen once ready, delivered orders to rooms or to guests that picked up.
- Maintained cleanliness and organization standards for each station and all guest service areas including seating areas where guests may consume F&B.
Industrial Trainee
Oberoi Hotels & Resorts
03.2021 - 05.2021
- Accomplished Industrial Training at The Prestigious Oberoi Hotels & Resorts property in Chandigarh, IN.
- Trained and worked in all four core department with focused specialization in Food and Beverage.
Education
Bachelor of Science - Hospitality And Hotel Administration
IHM Goa
Goa05.2022
Bachelor of Science - Tourism Management
Indira Gandhi National Open University
NOIDA05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Communication abilities
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Interpersonal Skills
Certification
TIPS Certified
SOAR - Oberoi Hotels & Resorts
Languages
English
Hindi
Marathi
Spanish
Timeline
Server
SMNT FOOD & BEVERAGES
11.2023 - Current
Food and Beverage Associate
Westin Atlanta Airport
11.2022 - 11.2023
Industrial Trainee
Oberoi Hotels & Resorts
03.2021 - 05.2021
Bachelor of Science - Hospitality And Hotel Administration
IHM Goa
Bachelor of Science - Tourism Management
Indira Gandhi National Open University
Similar Profiles
SATYENDRA SINGHSATYENDRA SINGH
Co-Owner at Dubai wala fusion food (satyaa shree food & Beverages)Co-Owner at Dubai wala fusion food (satyaa shree food & Beverages)
Abul Hasnat Mahabub ZamanAbul Hasnat Mahabub Zaman
Chief Operating Officer at Blossom Group (Shirin Spinning Mills, Blossom Agri-Food Ind., Blossom Food & Beverages)Chief Operating Officer at Blossom Group (Shirin Spinning Mills, Blossom Agri-Food Ind., Blossom Food & Beverages)
Pradeep Kumar APradeep Kumar A
Purchase & SCM Manager at Hatti Food and Beverages Pvt. LtdPurchase & SCM Manager at Hatti Food and Beverages Pvt. Ltd
AMAIMA TAHIRAMAIMA TAHIR
Intern at St. John’s UniversityIntern at St. John’s University
Jeton MorinaJeton Morina
Litigation Paralegal at Silver & Kelmachter, LLPLitigation Paralegal at Silver & Kelmachter, LLP