Sydnee Glynn
Meridian,ID
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Bartender and Server
White Dog Brewing Company
2023.03 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender and Server
The Grove Hotel Suites
2023.01 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Health Information Management Technician
Saint Alphonsus Medical Center
2021.09 - Current
- Skilled at working independently and collaboratively in a team environment.
- Receiving, sorting, and filing faxes through Epic and Legacy EMRs.
- Coordination with teammates for efficient objective completion.
- Adapting to frequently changing workflows and protocols.
Front Office Coordinator
Sawtooth Physical Therapy
2019.12 - 2021.09
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Bartender/Server
Whitetail LLC
2018.01 - 2020.01
- Completed root cause analysis to determine process gaps, provided feedback to leaders for improvements.
- Gained experience in fine dining and wine presentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Barista
Dutch Bros Coffee Company
2017.01 - 2018.01
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Created processes to ensure compliance with health code regulations, coached team members to ensure adherence,
- Controlled line and crowd with quick, efficient service.
Volunteer
District Coffeehouse
2015.01 - 2016.01
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Bachelor of Science - Kinesiology Emphasis of Athletic Therapy, Psychology, Spanish
Boise State University
Boise, ID12.2021
Skills
- Payment Processing
- Basic Accounting
- Menu Memorization
- Suggestive Selling
- Health Codes Compliance
- Fluency in Spanish
Timeline
Bartender and Server
White Dog Brewing Company
2023.03 - Current
Bartender and Server
The Grove Hotel Suites
2023.01 - Current
Health Information Management Technician
Saint Alphonsus Medical Center
2021.09 - Current
Front Office Coordinator
Sawtooth Physical Therapy
2019.12 - 2021.09
Bartender/Server
Whitetail LLC
2018.01 - 2020.01
Barista
Dutch Bros Coffee Company
2017.01 - 2018.01
Volunteer
District Coffeehouse
2015.01 - 2016.01
Bachelor of Science - Kinesiology Emphasis of Athletic Therapy, Psychology, Spanish
Boise State University
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