Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydnee Glynn

Meridian,ID

Summary

  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

9
9
years of professional experience

Work History

Bartender and Server

White Dog Brewing Company
03.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Bartender and Server

The Grove Hotel Suites
01.2023 - Current
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Health Information Management Technician

Saint Alphonsus Medical Center
09.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Receiving, sorting, and filing faxes through Epic and Legacy EMRs.
  • Coordination with teammates for efficient objective completion.
  • Adapting to frequently changing workflows and protocols.

Front Office Coordinator

Sawtooth Physical Therapy
12.2019 - 09.2021
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Bartender/Server

Whitetail LLC
01.2018 - 01.2020
  • Completed root cause analysis to determine process gaps, provided feedback to leaders for improvements.
  • Gained experience in fine dining and wine presentation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Barista

Dutch Bros Coffee Company
01.2017 - 01.2018
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Created processes to ensure compliance with health code regulations, coached team members to ensure adherence,
  • Controlled line and crowd with quick, efficient service.

Volunteer

District Coffeehouse
01.2015 - 01.2016
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Bachelor of Science - Kinesiology Emphasis of Athletic Therapy, Psychology, Spanish

Boise State University
Boise, ID
12.2021

Skills

  • Payment Processing
  • Basic Accounting
  • Menu Memorization
  • Suggestive Selling
  • Health Codes Compliance
  • Fluency in Spanish

Timeline

Bartender and Server

White Dog Brewing Company
03.2023 - Current

Bartender and Server

The Grove Hotel Suites
01.2023 - Current

Health Information Management Technician

Saint Alphonsus Medical Center
09.2021 - Current

Front Office Coordinator

Sawtooth Physical Therapy
12.2019 - 09.2021

Bartender/Server

Whitetail LLC
01.2018 - 01.2020

Barista

Dutch Bros Coffee Company
01.2017 - 01.2018

Volunteer

District Coffeehouse
01.2015 - 01.2016

Bachelor of Science - Kinesiology Emphasis of Athletic Therapy, Psychology, Spanish

Boise State University
Sydnee Glynn