Sydnee Roberts-Crews

• Provide perspective, insights, and knowledge to internal and external partners as DEI subject matter expert.
• Develop and implement new programs based on leading DEI practices using project management principles.
• Identify ways to make products accessible and equitable for over 7M learners.
• Instruct senior leaders on appropriate corrective action planning.
• Collaborate with employees to strategize the implementation of DEI best practices.
• Generate DEI objectives and key results for the organization.
• Oversee construction of an equity accelerator course for educational technology developers.
• Evolve hiring practices and managerial training.
• Present oral and written reports on company EEO data and DEI-related surveys to 80+ employees regularly.
• Liaise with communications team to develop comprehensive communication strategy.

• Provide subject matter expertise for clientele experiencing gaps with diverse representation in their corporate cultures.
• Identify critical partnerships to grow footprint of diverse talent effectively.
• Determined areas for improvement and implemented processes to alleviate problems.
• Analyzed problematic areas to provide recommendations and solutions.

• Manage 4 social media accounts (Facebook, Twitter, LinkedIn, and NextDoor), strengthening brand awareness
• Increased social media posts that contained diverse topics by 100%, engaging broader customer base
• Increased customer engagement through social media.
• Designed and implemented social media strategies to align with business goals.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.

• Collaborated with executive leadership to develop strategy and operating plan that aligns company goals for inclusion and diversity
• Surveyed 20% of employees company's I&D efforts
• Invented “Triple A” strategy to ensure I&D-related activities articulate Awareness, Action, and Accountability
• Introduced over 10 departments to I&D topics, such as I&D basics, unconscious bias, and being an ally
• Consulted with Change Management on integrating I&D into change initiatives

• Formed LGBTQ+ employee resource group to represent and educate employee base
• Developed partnerships with Kaleidoscope Youth Center, PFLAG, Equitas, and Stonewall Columbus
• Established company involvement in AIDS Walk Columbus and Stonewall Pride Parade, raising $10k+
• Presented at Ohio Diversity Council’s LGBTQ Forum on leveraging employee resource groups to meet inclusion and diversity goals

• Initiated advocacy efforts for company's diverse customer base in company policies and procedures.
• Trained 60+ agencies within Ohio on low-income assistance rules and regulations.
• Led emergency response efforts in Merrimack Valley gas incident and managed 30,000 customers.
• Created community outreach program to educate vulnerable neighborhoods, visiting 22 Ohio counties.

• Planned organization’s yearly involvement in African American Male Wellness Walk and UNCF Walk for Education
• Created "Coffee Chats" with community figures such as Mayor Ginther and Representative Joyce Beatty
• Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.

• Investigated and processed payments for over 100,000 customers received from Ohio Department of Development
• Connected low-income gas customers to resources available at Ohio’s Community Action Agencies

Completed core courses toward MSSW, briefly interned at Guidestone Ohio.