Sydney Bass
Pikesville,MD
Summary
Proven sales expert with a track record of enhancing customer satisfaction and boosting sales at The Home Depot through exceptional customer service and teamwork. Skilled in multitasking and problem-solving, adept at mentoring staff and managing financial transactions with precision. Achieves significant results by leveraging sales expertise and excellent people skills.
Overview
1
1
year of professional experience
Work History
Sales Associate
Ups Store
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Head Cashier
The Home Depot
05.2023 - 07.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Education
High School Diploma -
Randallstown High School
Randallstown, MDNo Degree -
Cortiva Institute
Linthicum Heights, MDSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Sales expertise
- Cash Handling Accuracy
- Excellent people skills
- Sales expertise
Timeline
Sales Associate
Ups Store
04.2024 - Current
Head Cashier
The Home Depot
05.2023 - 07.2024
High School Diploma -
Randallstown High School
No Degree -
Cortiva Institute
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