Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
1
1
Certification
Work History
Hostess
Cracker Barrel Old County Store
Duncan, South Carolina
07.2024 - Current
Assisted servers in bussing tables when needed during busy periods.
Greeted guests upon arrival and escorted them to their tables.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Accurately recorded customer information into reservation system.
Ensured compliance with health and safety regulations at all times.
Resolved any customer complaints or issues quickly and professionally.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Provided menus to customers and answered questions regarding menu items.
Maintained a clean and organized dining area.
Greeted guests warmly upon arrival, seating them promptly.
Assisted in preparing the restaurant for opening and closing shifts.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Built positive relationships with other front-of-house and kitchen staff.
Residential House Cleaner
MaidPro
Greenville, South Carolina
06.2024 - 06.2024
Swept, vacuumed and mopped hardwood floors.
Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
Polished mirrors and chrome fixtures.
Vacuumed carpets and upholstered furniture.
Dusted furniture, fixtures, window sills, baseboards and other surfaces.
Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
Scrubbed kitchen counters, cabinets and backsplashes.
Maintained a safe working environment by using appropriate cleaning supplies.
Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Education
Certificate - Esthetics
Kenneth Shuler School of Cosmetology
Spartanburg, SC
04-2024
High School Diploma -
James F. Byrnes High School
Duncan, SC
05-2022
Some College (No Degree) -
Spartanburg Community College
Spartanburg, SC
Skills
Reservations Management
Customer Service
Guest Engagement
Menu presentation
Positive and professional
Effective Multitasking
Detail Oriented
Cleaning and sanitation
Affiliations
Gaming
Dancing
Reading
Creative Writing
Accomplishments
Earned Junior Scholar Award in 8th grade
Had perfect attendance 10 out of 12 years of school.
Certification
License in Esthetics - Received August 08/07/2024; Expiration 3/10/2025; License Number-95062