Sydney Boroughs
Plano Sports Authority
PLANO,Texas
2
Languages
4
years of professional experience
Goal-oriented professional with experience in customer service and staff management. Skilled in building relationships and resolving inquiries, contributing to improved customer satisfaction and team performance. I want to build relationships and have the resources to create authentic, genuine connections with customers and individuals.
Work History
Supervisor
4 Years 2 Months- Trained and mentored staff on best practices and operational procedures.
- Developed schedules to optimize team efficiency and resource allocation.
- Oversaw daily operations and ensured compliance with safety protocols.
- Resolved customer inquiries and issues to enhance service quality.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Sales Associate
3 Years 1 Month- Implemented promotional campaigns to drive rental bookings and increase revenue during peak seasons.
- Gave real-time sales pitches to people in a fast-paced environment
- Built relationships with customers to encourage repeat business.
- Informed potential buyers about the future possibilities that their companies and organizations could utilize.
Education
Bachelor of Science - Finance
Skills
Staff training
Results-driven
Risk management
Customer service
Sales strategy
Collaborative work
Teamwork
Goal-oriented
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Supervisor
Plano Sports Authority
06.2022 - 08.2026Read More
Sales Associate
Capps Van and Truck Rental
06.2022 - 07.2025Read More
University of Oklahoma
Bachelor of Science from Finance
Read More