At Metropolitan Methodist Hospital, I enhanced patient satisfaction and care efficiency by mastering multitasking and maintaining strict patient confidentiality. My role as an ER Unit Secretary involved streamlining medical records and improving communication, demonstrating my commitment to professionalism and effective time management.
Overview
1
1
year of professional experience
Work History
ER Unit Secretary
Metropolitan Methodist Hospital
07.2023 - Current
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed incoming calls and directed to appropriate department.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Enhanced patient care by efficiently managing medical records and transcribing physician orders.
Contributed to the smooth operation of the ER by coordinating bed assignments according to priority needs.
Organized and maintained patient chart filing system to promote quick data finding for staff.