Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sydney Burns

Rockford,IL

Summary

Certified Clinical Medical Assistant with a strong foundation in clinical and administrative skills. Strong communication, organizational, and customer service skills equipped with hands-on medical training and dedicated to providing compassionate care to patients and supporting healthcare teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

Rockford Urological Associates
Rockford, IL
12.2024 - Current
  • Rooming patients
  • Preparing patients for examination
  • Taking vital signs
  • Verify and record patient medical information
  • Maintain examining room supplies and inventory
  • Assist physician during exams
  • Assist with surgical office procedures
  • Administer injections when needed.
  • Collect and prepare laboratory specimens
  • Preparing and administering medications per protocol
  • Drawing blood
  • Testing PSA blood sample

Head Start Teacher

City of Rockford
Rockford, IL
01.2023 - 01.2024
  • Collaborated with parents and specialists to address developmental and health-related concerns
  • Coach and co-teach with assistants, aides, and classroom volunteers
  • Conducted informative sessions with parents to discuss their child's academic advancement and progress reports, offering language support for non-English-speaking parents through translation services and bilingual communication assistance

Phlebotomist

CSL Plasma
Rockford, IL
01.2022 - 01.2023
  • Efficiently and effectively collected plasma from donors using butterfly needle for venipuncture, monitored the pheresis process, and adhered to Standard Operating Procedures (SOPs) to ensure donor safety, comfort, and a well-maintained work environment

Home Health Aide

Serenity Home Healthcare
Rockford, IL
01.2022 - 01.2023
  • Provide personalized care to clients in their homes, assisting with daily living activities, medication reminders, and companionship
  • Ensure client safety and comfort while maintaining a clean and organized environment

Office Associate

State Farm
Bloomington, IL
01.2018 - 01.2020
  • Identified customers' needs throughout the review process and provided options for customers
  • Scanned and organized documents for proper data entry and file keeping
  • Conducted inbound and outbound calls for customers who needed assistance regarding billing and accounting questions
  • Completed specific tasks for each account as supervisors received emails based on customers' needs

Advising Office Receptionist/Writing Center Associate

Lincoln Land Community College
Springfield, IL
01.2016 - 01.2017
  • Organized important student-school-related documents
  • Arranged appointments for students to meet with school advisors for financial and academic reasons
  • Conducted writing center consultations and formatted documents

Education

Medical Assistant - CCMA/CMAA

MedCerts
Rockford, IL
01.2024

Certified Nurse Assistant -

St. Louis Job Corps Center
St. Louis, MO
01.2016

Skills

  • Customer Service
  • Communication
  • Patient Care
  • Phlebotomy
  • Microsoft Office
  • Medical Terminology
  • Health and Safety Protocols
  • Reception/Admin
  • Child Development
  • Medical History
  • Changing Dressings
  • Vital Signs

Certification

  • Adult and Pediatric First Aid/CPR/AED, 05/01/24
  • CDA (Child Development Associate), 05/01/24
  • NHA (CCMA- Certified Clinical Medical Assistant), 05/01/25

Timeline

Certified Clinical Medical Assistant

Rockford Urological Associates
12.2024 - Current

Head Start Teacher

City of Rockford
01.2023 - 01.2024

Phlebotomist

CSL Plasma
01.2022 - 01.2023

Home Health Aide

Serenity Home Healthcare
01.2022 - 01.2023

Office Associate

State Farm
01.2018 - 01.2020

Advising Office Receptionist/Writing Center Associate

Lincoln Land Community College
01.2016 - 01.2017

Medical Assistant - CCMA/CMAA

MedCerts

Certified Nurse Assistant -

St. Louis Job Corps Center

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Sydney Burns