Sydney Cabello-Guerra
Moreno Valley,CA
Summary
Reliable and coachable Individual with extensive experience in delivering exceptional in-flight service and maintaining safety protocols. Adept at problem-solving and fostering team collaboration to enhance passenger experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Flight Attendant
SkyWest Airlines
Los Angeles, CA
04.2024 - Current
- Maintained a safe and comfortable environment for passengers with thorough knowledge of emergency procedures and equipment usage.
- Delivered exceptional in-flight service to enhance passenger satisfaction and comfort.
- ERJ175,CRJ200/550/700/900 Aircraft certified
- Mainline partners : Alaska, American, Delta, United
Security Officer
Allied Universal Security Services
Riverside, CA
01.2023 - 04.2024
- Conducted regular patrols to detect and deter potential threats or incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Server
Buffalo Wild Wings
Moreno Valley, CA
06.2022 - 12.2023
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Handled cash transactions accurately, processing payments and balancing registers at end of shifts.
- Resolved customer complaints promptly, leveraging strong communication skills to enhance overall satisfaction ratings.
- Cultivated warm relationships with regular customers.
Warehouse Forklift Operator
Amazon
Moreno Valley, CA
07.2019 - 01.2023
- Collaborated with team members to streamline warehouse processes, improving overall workflow efficiency.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
Cook
McDonald's
Moreno Valley, CA
01.2018 - 01.2019
- Collaborated with team members to maintain cleanliness and organization of the work area.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Communicated closely with servers to fully understand special orders for customers.
Education
No Degree -
School of Career Education
Riverside, CA06-2020
High School Diploma -
Valley View Highschool
Moreno Valley, CA06-2019
Skills
- Customer service
- Team collaboration
- Cultural awareness
- Reliability and punctuality
- Safety/Emergency procedures
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
- Took on additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
Certification
- Pharmacy Technician Training: 2019-2020
- CPR certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Flight Attendant
SkyWest Airlines
04.2024 - Current
Security Officer
Allied Universal Security Services
01.2023 - 04.2024
Server
Buffalo Wild Wings
06.2022 - 12.2023
Warehouse Forklift Operator
Amazon
07.2019 - 01.2023
Cook
McDonald's
01.2018 - 01.2019
No Degree -
School of Career Education
High School Diploma -
Valley View Highschool