Sydney Confare
Waukesha,WI
Summary
Dedicated professional with a strong background in customer service and team management. Exceptional problem-solving skills and a positive attitude contribute to enhanced service experiences and operational efficiency.
Overview
6
6
years of professional experience
Work History
City Manager
Regus IWG
Delafield, WI
03.2025 - Current
- Manage 5 Centers in the Lake Country cluster, Monitoring and Supporting 5 staff members
- Directed operational strategies to enhance facility management efficiency across multiple locations.
- Oversaw daily operations, ensuring compliance with company policies and local regulations.
- Analyzed customer feedback to refine service offerings, enhancing overall client satisfaction levels.
Community Manager
Regus IWG
Brookfield, WI
04.2024 - 03.2025
- Managed social media platforms, increasing online visibility and community participation.
- Collaborated with team members to improve operational workflows.
- Trained new staff on community management practices and customer service excellence.
- Reported to my City Manager
Patient Service Representative
Froedtert Hospital
Sussex
03.2022 - 03.2024
- Facilitated patient registration and appointment scheduling using electronic health record systems.
- Managed patient inquiries and resolved issues to enhance service experience.
- Coordinated with medical staff to ensure timely delivery of patient care services.
- Maintained accurate patient records and verified insurance information for billing purposes.
Server/Bartender
Thirsty Duck
Sussex, WI
03.2022 - 03.2024
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Managed food and beverage orders efficiently, ensuring timely delivery to tables.
- Trained and mentored new staff on restaurant procedures and menu offerings.
- Collaborated with kitchen team to ensure accurate and timely meal preparation.
Front of House Manager
Jerrys Old Town
Germantown
04.2020 - 06.2022
- Supervised daily front of house operations to ensure exceptional guest experiences.
- Developed and implemented training programs for new staff, enhancing service quality and efficiency.
- Coordinated scheduling and staffing to optimize coverage during peak hours.
- Oversaw inventory management, ensuring adequate supplies while minimizing waste.
Education
High School Diploma -
Kettle Moraine High School
Whitewater, WI06-2018
Skills
- Delivers exceptional customer service
- Hardworking and responsible
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
City Manager
Regus IWG
03.2025 - Current
Community Manager
Regus IWG
04.2024 - 03.2025
Patient Service Representative
Froedtert Hospital
03.2022 - 03.2024
Server/Bartender
Thirsty Duck
03.2022 - 03.2024
Front of House Manager
Jerrys Old Town
04.2020 - 06.2022
High School Diploma -
Kettle Moraine High School