Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Dailey

Shenandoah,IA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Patient Financial Counselor

Shenandoah Medical Center
Shenandoah, IA
04.2022 - Current
  • Initiate and complete prior authorization requests for procedures for patients through insurance companies
  • Initiate and complete prior authorization requests for cancer treatments
  • Initiate referral numbers with the VA at the 72 hour hotline for VA patients that were seen in the ER
  • Answer phone calls from insurance companies wanting more information on why the patient is having the procedure done and sending in correct documentation
  • Help patients with getting set up on payments plans and also making payments to their accounts
  • Sign patients up for presumptive when they have no insurance and see if they qualify on the spot for medicaid
  • Help patients sign up for Charity Care if they did not get approved for Medicaid- this helps pay for a portion if not all that they owe with the hospital
  • Obtain health insurance information on patients

Assistant Auditor

Fremont County Auditor's Office
Sidney, IA
02.2019 - 03.2022
  • Payroll
  • Accounts Payable
  • Real Estate Transfers- Making sure the deeds are correct/accurate and are ready for transfer, change ownership
  • Contact attorneys if deeds are incorrect
  • Assist with elections
  • Give drainage elections reports at the Board of Supervisors Meetings
  • Answer phone calls and assist the general public
  • Add Homestead and Military Credits into Solutions as well as family farms
  • Helped customers with applying for passports

Education

Bachelor of Science - Apparel Merchandising

Shenandoah High School
Ames, IA
12-2018

Skills

  • Financial Counseling
  • Medicaid Knowledge
  • Insurance Verification
  • Patient Registration
  • Medical Terminology
  • Payment Collection
  • Customer Service
  • Calm and Effective Under Pressure
  • Patient Confidentiality and Data Security
  • Communicating to Patients and Families
  • Resolving Problems
  • Insurance Authorizations
  • 50 WPM Typing Speed
  • Payment Calculation

Timeline

Patient Financial Counselor

Shenandoah Medical Center
04.2022 - Current

Assistant Auditor

Fremont County Auditor's Office
02.2019 - 03.2022

Bachelor of Science - Apparel Merchandising

Shenandoah High School

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Sydney Dailey