Developed marketing materials to highlight property features and attract potential renters.
Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
Participated in regular training sessions to stay updated on industry trends and best practices in property management.
Leasing Agent
Uptown Rental Properties
05.2023 - 09.2023
Work closely with the Property Management Team to give prospective Residents accurate information throughout the leasing process
Act as the main point of contact for all prospective residents regarding general property information to keep them well-informed and ensure a positive resident experience
Lease the greatest number of units in the shortest amount of time to maximize rental rates through showing apartments and adequate follow up techniques.
Resident Relations Representative
Uptown Rental Properties
03.2021 - 05.2023
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
Developed resolutions to wide range of issues by proficiently using knowledge databases, personal skills and research abilities
Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer.
Sales Associate
Palm Beach Tan, Tanning Salon
10.2019 - 12.2020
Communicated with customers by offering product information, responding to client requests, handling transactions, and successfully resolving complaints
Managed booking and scheduling of appointments; maintained client records and wrote incident reports
Built and maintained effective working relationships with peers and upper management.
Cashier
Soft Touch, Car Wash
10.2017 - 12.2020
Customer greeting, Customer satisfaction
Organized and scheduled appointments
Handled transactions and completed end of the day balancing for outgoing cash.
Sales Representative
Centerville Athletics
09.2016 - 01.2020
Greeted and assisted guests to allow a smooth experience from start to finish
Generated sales of parking passes and tickets for home sporting events while handling cash.