Sydney DeJesus
Fort Worth,TX
Summary
Operations and administrative professional with experience supporting executive leadership and managing large-scale operations within Bain & Company. Proven ability to coordinate complex workflows, track $1–2M in monthly revenue, and support cross-functional teams across HR, Finance, and leadership. Skilled in process improvement, reporting, and global coordination.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations & Innovation Specialist
Bain & Company
10.2022 - Current
- Manage pipeline processes for a ~20-person team, ensuring accurate tracking of projects and revenue flow
- Track and reconcile $1–2M monthly revenue in Excel in partnership with Finance
- Oversee case start and case wrap processes to support successful project execution
- Collaborate with Partners, VPs, and Directors on cross-functional initiatives
- Lead onboarding processes and coordinate performance review cycles with HR/Talent
- Analyze client feedback and produce executive-level reports and presentations
- Track case allocation and utilization across team members
- Create and edit client-facing video content using editing platforms
- Manage expense tracking and reporting for accuracy and compliance
- Maintain websites and coordinate updates across internal platforms
- Implement AI tools to improve workflows and team efficiency
- Coordinate meetings, huddles, and leadership touchpoints
Manager / Executive Assistant
Bain & Company
05.2021 - 10.2022
- Managed calendars for 6–7 Directors and VPs, optimizing scheduling across priorities
- Coordinated global meetings across multiple time zones
- Planned executive travel logistics including itineraries and accommodations
- Booked office spaces and coordinated meeting room logistics
- Organized team lunches and in-person meeting support
- Processed and reconciled executive expense reports
- Ensured continuity of operations during executive absences
- Served as liaison between executives and cross-functional stakeholders
Executive Administrative Assistant
Foot Locker Inc.
07.2018 - 05.2021
- Support HR operations for 400+ associates across six states in the South Region
- Ensure compliance across 100+ retail stores with corporate HR policies
- Develop and manage regional projects and executive-level reporting for corporate leadership
- Lead initiatives including annual meetings, seminars, audit planning, and reporting improvements
- Produce regional performance reports including scorecards and operational metrics
- Coordinate weekly meetings with district managers, including agendas and presentations
- Process and reconcile executive expense reports
- Act as liaison between regional leadership and corporate stakeholders
HR Administration Assistant
Barcel USA
01.2017 - 07.2018
- Managed expense reporting for 200+ employees
- Coordinated domestic and international travel for corporate management
- Led onboarding processes including orientation and system/access setup
- Organized facility tours for clients, executives, and global visitors
- Processed accounts payable invoices in Oracle ERP
- Managed FedEx and UPS shipping accounts
- Entered product samples into WMS systems for tracking
- Served as liaison across Sales, Marketing, Accounting, Distribution, and HR
- Supported internal and external communications
- Coordinated meeting rooms, supplies, and office operations
Education
Bachelor of Science - Business Management
Columbia College
Columbia, MO12.2017
Associates of Arts -
Tarrant County College
Fort Worth, TX05.2016
Skills
- Operations Coordination Executive Support Project & Pipeline Management Revenue Tracking (Excel) Reporting & Data Analysis Cross-Functional Collaboration Process Improvement Global Scheduling Expense Management Event & Meeting Coordination AI Tools & Workflow Optimization Analytical thinking Expert problem solving Documentation management
Certification
Registered Product Owner (Scrum Inc.)
Timeline
Operations & Innovation Specialist
Bain & Company
10.2022 - Current
Manager / Executive Assistant
Bain & Company
05.2021 - 10.2022
Executive Administrative Assistant
Foot Locker Inc.
07.2018 - 05.2021
HR Administration Assistant
Barcel USA
01.2017 - 07.2018
Bachelor of Science - Business Management
Columbia College
Associates of Arts -
Tarrant County College