Sydney Llewellyn
San Diego,USA
Summary
Customer-focused administrative professional with more than five years of experience providing front-line public service, coordinating programs, maintaining records, and supporting daily operations in fast-paced nonprofit, higher education, fitness, and retail environments. Skilled at assisting diverse populations with information resources, interfacing directly with customers, troubleshooting technology, and delivering professional, welcoming service both in person and by phone. Recognized for strong ability to build positive relationships while maintaining accurate records and handling confidential information.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Yoga Instructor & Studio Administrative Support
Reach Yoga, Spirit Barre Studios, Natalie Suppa Yoga, Fitness West
01.2025 - Current
- Provide front desk support by greeting clients and answering phones and email.
- Assist members with scheduling, registration, and general inquiries.
- Maintain organized facilities and operational supplies.
- Coordinate instructor schedules and daily studio operations.
- Create a welcoming environment while managing multiple responsibilities.
Grants and Communications Coordinator
Planned Parenthood of the Pacific Southwest
01.2021 - 01.2024
- Maintained highly accurate records, databases, and confidential documentation.
- Coordinated meetings, schedules, and communications among multiple departments.
- Reorganized donor communication publication to reduce production time from 12 weeks to 8 weeks.
- Served as a primary contact for Grant founders, donors, and internal staff for over 50 concurrent Grant projects.
- Entered, updated, and tracked information in organizational databases for all donor communication touch points and grant funder communication.
- Produced reports to update grant funders and individual donors on the progress of heath education programs.
Communications & Outreach Coordinator
San Diego Oasis
01.2020 - 01.2021
- Led collaboration with stakeholders to create and implement community events and educational programs that enhanced local participation. Championed initiatives for LGBTQ+ events aimed at older adults and outreach programs for senior services tailored to indigenous tribes in San Diego.
- Prepared communications and informational materials.
- Assisted in enrolling older adults in senior center educational and recreational programs.
- Maintained databases and administrative records.
- Revamped senior center lending library to enhance book accessibility.
- Collaborated with Barnes and Noble to curate a "Featured Readings" display, promoting awareness and appreciation of cultural events such as Pride Month, Hispanic Heritage Month, Black History Month, and Women's History Month.
Adjunct Professor
California State University, Fullerton
01.2018 - 01.2021
- Taught students how to access California State University's online database and library system to assist in research and writing projects.
- Managed classroom technology and administrative responsibilities, troubleshooting when necessary.
- Maintained accurate records and documentation of student progress.
- Communicated both classroom and university policies and procedures to students clearly and accurately.
Crew Member
Trader Joe's
01.2016 - 01.2020
- Delivered exceptional customer service in a fast-paced retail environment.
- Operated point-of-sale systems and handled cash accurately.
- Assisted customers with questions and product locations.
- Reorganized and remerchandised plant-based product section to improve product accessibility.
Education
Master of Arts - Communication Studies
California State University, Fullerton
Bachelor of Arts - Political Science
Azusa Pacific University
Skills
- CRM & Database Systems
- Front Desk/Administrative Support
- Data Entry
- Records Management
- Calendar Management
- Information Access and Orgnization
- Office Equipment (Printers, Scanners, Copiers)
- Email & Telephone Communication
Certification
- CPR & First Aid Certified
Timeline
Yoga Instructor & Studio Administrative Support
Reach Yoga, Spirit Barre Studios, Natalie Suppa Yoga, Fitness West
01.2025 - Current
Grants and Communications Coordinator
Planned Parenthood of the Pacific Southwest
01.2021 - 01.2024
Communications & Outreach Coordinator
San Diego Oasis
01.2020 - 01.2021
Adjunct Professor
California State University, Fullerton
01.2018 - 01.2021
Crew Member
Trader Joe's
01.2016 - 01.2020
Bachelor of Arts - Political Science
Azusa Pacific University
Master of Arts - Communication Studies
California State University, Fullerton