Sydney Funke
Brighton,MI
Summary
Accomplished in enhancing customer experiences and streamlining reservations at Greecian Island Restaurant, I excel in relationship building and time management. Leveraging skills in cleanliness and communication, I fostered repeat business and maintained high standards of service. My volunteer work at Caretel Inns of Brighton further honed my empathy and vital signs monitoring, contributing to patient well-being.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Greecian Island Restaurant
Brighton, Michigan
06.2022 - 07.2024
- Greeted guests and sat customers at tables or in waiting areas.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Provided menus and answered questions about menu items and specials.
- Accepted payments from guests for dine-in and take-out foods.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Answered phones promptly to record and confirm reservations.
- Collected and packaged carry outs
Nursing Home Volunteer
Caretel Inns of Brighton
Brighton, MI
11.2023 - 03.2024
- Helped patients with transportation and mobility inside and outside of facility.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted nursing home staff with providing meals to residents.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Monitored vital signs of patients during recreational activities.
- Turned and repositioned bedridden patients to prevent bedsores.
- Listened attentively to resident stories and shared experiences while fostering meaningful relationships.
Education
Bachelor of Science - Biomedical Sciences
Grand Valley State University
Allendale, MI04-2028
High School Diploma -
Brighton High School
Brighton, MI06-2024
Skills
- Customer service
- Relationship building
- Meal preparation
- Vital signs monitoring
- Reservations management
- Communication skills
- Problem solving
- Time management
- Cleanliness and hygiene
- Handling complaints
- Task prioritization
- Judgment and decision making
- Friendly demeanor
- Strong multitasking
Certification
- CPR certified
- Stop the bleed certified
Timeline
Nursing Home Volunteer
Caretel Inns of Brighton
11.2023 - 03.2024
Restaurant Hostess
Greecian Island Restaurant
06.2022 - 07.2024
Bachelor of Science - Biomedical Sciences
Grand Valley State University
High School Diploma -
Brighton High School
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