Sydney Golden
San Diego,CA
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs, ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Hand And Stone
10.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained confidentiality of sensitive data to protect customer and business information.
Merchandise Coordinator
HomeGoods
02.2019 - 06.2024
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Collaborated with store managers to optimize product placement and enhance customer experience.
- Supervised departmental employees.
Education
Rancho Cucamonga High School
Rancho Cucamonga, CA05-2018
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Appointment scheduling
- File organization
- Office administration
- Complex Problem-solving
- Word processing
- Bookkeeping
Timeline
Front Desk Receptionist
Hand And Stone
10.2024 - Current
Merchandise Coordinator
HomeGoods
02.2019 - 06.2024
Rancho Cucamonga High School
Similar Profiles
Garanne JonesGaranne Jones
License Massage Therapist at Hand And Stone Facial SpaLicense Massage Therapist at Hand And Stone Facial Spa
Julian KozmaJulian Kozma
Hand And Stone Sales Associate at Hand and Stone Massage and FacialHand And Stone Sales Associate at Hand and Stone Massage and Facial
Gardenia GuerecaGardenia Guereca
Esthetician at Hand And StoneEsthetician at Hand And Stone
Danielle ArdenteDanielle Ardente
Sales Associate at Hand and Stone Massage and SpaSales Associate at Hand and Stone Massage and Spa
Phoebe NguyenPhoebe Nguyen
Test Engineer / Electrical Engineer 2 at Raytheon Missiles and DefenseTest Engineer / Electrical Engineer 2 at Raytheon Missiles and Defense