Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Sydney Goldstein

San Marcos,CA

Summary

Dynamic and dedicated professional with a strong background in customer service at Menchie's Frozen Yogurt. Proven ability to enhance customer satisfaction through effective communication and relationship-building. Skilled in cash handling and time management, consistently delivering accurate transactions while fostering a welcoming environment. Committed to teamwork and maintaining high standards of integrity.

Overview

2
2
years of professional experience

Work History

Cashier

Menchie's Frozen Yogurt
01.2025 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Sales Associate

Tilly's
11.2024 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Swim Instructor

American Swim Academy
03.2023 - 11.2024
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

Education

Bachelor of Science - Business Administration And Management

California State University, San Marcos
San Marcos, CA
05-2029

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Order taking

Languages

American Sign Language
Limited Working

Timeline

Cashier

Menchie's Frozen Yogurt
01.2025 - 08.2025

Sales Associate

Tilly's
11.2024 - 04.2025

Swim Instructor

American Swim Academy
03.2023 - 11.2024

Bachelor of Science - Business Administration And Management

California State University, San Marcos

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Sydney Goldstein