Sydney Gourd
Broomfield,CO
Summary
Experienced with managing tables and providing top-notch service to guests in any environment. I utilize excellent communication skills to collaborate with team members and create welcoming atmosphere. Outgoing and relaxed, I connect effortlessly with guests and coworkers alike. I am quickly adaptable to new work environments and team dynamics. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
Work History
Server
Great Scott's Eatery
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Lane Server
Chippers Lanes
01.2021 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, sharing best practices and fostering a supportive learning atmosphere.
- Ensured smooth guest transitions between lanes by coordinating with other servers and support staff.
- Cleaned and sanitized surfaces, tools, and equipment.
- Served food and beverages promptly with focused attention to customer needs.
Stocker
Aerie By American Eagle
09.2019 - 09.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Education
High School Diploma -
Standley Lake High School
Westminster, COSkills
- Strong work ethic
- Cash handling
- Team collaboration
- Order accuracy
- Point of sale operation
- Beverage preparation
- Guest seating
- Upselling techniques
- Menu item recommendation
- Customer service
Timeline
Server
Great Scott's Eatery
10.2023 - Current
Lane Server
Chippers Lanes
01.2021 - 09.2023
Stocker
Aerie By American Eagle
09.2019 - 09.2021
High School Diploma -
Standley Lake High School
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