Sydney Handshue
Hiram,OH
Summary
Smart professional with proficiencies in Banking and customer service. Promoting customer engagement with positive attitude and winning smile. Career background as a teller supervisor with a busy bank. Consistently honest with commitment to providing great customer service.
Overview
10
10
years of professional experience
Work History
Teller Supervisor
The Middlefield Banking Company
Garrettsville, OH
11.2016 - Current
- Promoted bank's products and services by consistently cross-selling to customers.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Researched and resolved customer issues on personal savings, checking and line of credit accounts.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Counted cash drawers and made bank deposits.
- Evaluated customer lifestyle to counsel customers on best products and services.
- Maintained friendly and professional customer interactions.
Hostess/Server
Doogans Of Aurora
Aurora, OH
09.2011 - 08.2016
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
James A Garfield
Garrettsville Ohio05.2011
Skills
- Attention to Detail
- Customer Service-Oriented
- Customer Service
- Problem Solving
- Task Prioritization
- Relationship Building
- Reliable and Responsible
Notary Public
Notary Public since 2017
Timeline
Teller Supervisor
The Middlefield Banking Company
11.2016 - Current
Hostess/Server
Doogans Of Aurora
09.2011 - 08.2016
High School Diploma -
James A Garfield