Summary
Overview
Work History
Education
Skills
Timeline
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Juan Redondo

New York

Summary

Dynamic Teller Supervisor with a proven track record at a leading financial institution, excelling in cash management and customer engagement. Recognized for training staff effectively and enhancing service delivery, while maintaining a keen attention to detail. Committed to fostering teamwork and achieving operational excellence through innovative problem-solving strategies.

Overview

3
3
years of professional experience

Work History

Teller Supervisor

03.2024 - Current
  • Assisted customers with transactions, ensuring accuracy and efficiency in cash handling.
  • Processed deposits, withdrawals, and account inquiries while maintaining customer service standards.
  • Trained new tellers on operational procedures and best practices for customer interactions.
  • Monitored daily cash flow and reconciled discrepancies to maintain financial integrity.
  • Collaborated with team members to streamline processes and improve service delivery times.
  • Implemented training sessions to enhance teller knowledge of products and services available.

Supermarket Worker

12.2023 - 03.2024
  • Assisted customers with product inquiries, enhancing shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions.
  • Stocked shelves promptly, maintaining merchandise organization and availability.
  • Collaborated with team members to optimize store layout for customer accessibility.
  • Implemented effective inventory management practices, reducing stock discrepancies.

Maintenance Assistant

02.2023 - 11.2023
  • Conducted routine inspections of facilities to identify maintenance needs and ensure optimal operational efficiency.
  • Assisted in troubleshooting and repairing equipment to minimize downtime and enhance productivity.
  • Utilized hand tools and power tools for various maintenance tasks, ensuring adherence to safety protocols.
  • Collaborated with team members to execute preventive maintenance schedules, improving equipment longevity.
  • Supported training initiatives for new staff on maintenance procedures and safety standards, fostering a knowledgeable workforce.

Education

High School Diploma -

Instituto Tecnologico Roig Y Villalba
Cartagena , Colombia
12-2019

Skills

  • Cash handling and management
  • Customer engagement
  • Professionalism and ethics
  • Staff training and development
  • Cash handling expertise
  • Goal setting and achievement
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail

Timeline

Teller Supervisor

03.2024 - Current

Supermarket Worker

12.2023 - 03.2024

Maintenance Assistant

02.2023 - 11.2023

High School Diploma -

Instituto Tecnologico Roig Y Villalba