SYDNEY HARVEY
Nashville,TN
Summary
I have over 12 years of Administrative and Customer Service experience. I have held a diverse group of positions including: Client Services, Sales and Office Administrator, Managed Variety of Financial Accounts, Clients Aptitude to Isolate Problems, Work with a Team to Communicate Solutions, Practiced in Office Administration, Customer Service, Organization, Written and Oral Communication, Priority Management and Multi-Tasking, Case Management, Trial and Court Preparations
- *MINIMUM SALARY REQUIREMENT $58,000*
Overview
10
10
years of professional experience
Work History
Account Manager/Sales
Superbia Technologies
Nolensville, TN
04.2021 - 05.2024
- Manage portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as point of contact and handle customer’s needs
- Generate new business using existing and potential customer network
- Suggest actions to improve sales performance and identify opportunities for growth.
Content Moderation Safety Specialist
Intellipro Group
Nashville, TN
01.2023 - 12.2023
- Review content and moderate in accordance to the Policy Guidelines
- Attend all training for new Policy updates
- Report to all leads and adhere to all Policies and Regulations
Typist/Admin
Tennessee General Assembly
Nashville, TN
12.2019 - 04.2020
- Office of Legal Services
- Drafting of notes and legal documents for the State Legislature
- Editing and correcting of Bills to prepare them for presentation to the
- Senate/ House of Representatives
- Tasked with other Admin responsibilities such as answering phones, etc.
Seasonal Employment
Phoenix, AZ
04.2018 - 11.2019
Legal Assistant
Oliverson & Huss Law Firm
Scottsdale, AZ
04.2018 - 06.2019
- Managed the daily calendar and office matters for the partner from Phones and Mail to Copies and Electronic Reporting
- Set appointments and accompanied lawyers to interviews
- Interacted with Clients on a Daily Basis to update briefs and information
- Organized Multiple Client Inquiries and Responses Quickly and Efficiently
Homemaker
MacDonald Family
San Antonio, TX
06.2014 - 04.2018
Front Desk Manager/ Administrative Assistant/ Estate Planning
Tiwari & Bell PLLC
San Antonio, TX
03.2016 - 09.2016
- Managed all Aspects of the Office
- Performed Audits and Maintenance on Client Accounts using QuickBooks Pro
- Interacted with Clients on a Daily Basis to Maintain Accounts
- Organized Multiple Client Inquiries and Responses Quickly and Efficiently
Front Desk Manager/ Administrative Assistant
Re/Max Omni Consultants
Scottsdale, AZ
08.2014 - 04.2015
- Maintained Current Client Accounts and Followed Paperwork through Lease
- Signing Procedures
- Organized and Routed all Incoming Calls and Emails as well as Maintained all Client Appointments and Paperwork
- Conducted Extensive Online Research in the Active/Passive Real Estate
- Market
- Certifications
- Arizona School of Real Estate and Business o AZ State RE Certification (Classes complete-06/2015)
Education
Criminal Justice/Business Management Studies
Scottsdale Community College
Scottsdale, AZ05.2019
General Studies
University of Arizona
Tucson, AZ05.2011
Skills
- Skills and Abilities
- Proficient in
- Microsoft office (Word, Excel, Outlook, PowerPoint) as well as
- CRM systems (Salesforce) and QuickBooks Pro
- Experienced in leadership positions such as office management and mentor
- Training
- A natural leader focused on combining the ideas and contributions of others
- To reach a common goal
- Endeavor to exceed the expectations of both supervisors and clients
- Through an ability to listen and quickly diagnose the problem at hand and
- Create fast effective solutions
TN Notary
TN Notary
References
James Whittle (615) 330-7877
Aaron Brooks (480) 421-8226
Jeremy Huss (480) 824-8614
Timeline
Content Moderation Safety Specialist
Intellipro Group
01.2023 - 12.2023
Account Manager/Sales
Superbia Technologies
04.2021 - 05.2024
Typist/Admin
Tennessee General Assembly
12.2019 - 04.2020
Seasonal Employment
04.2018 - 11.2019
Legal Assistant
Oliverson & Huss Law Firm
04.2018 - 06.2019
Front Desk Manager/ Administrative Assistant/ Estate Planning
Tiwari & Bell PLLC
03.2016 - 09.2016
Front Desk Manager/ Administrative Assistant
Re/Max Omni Consultants
08.2014 - 04.2015
Homemaker
MacDonald Family
06.2014 - 04.2018
Criminal Justice/Business Management Studies
Scottsdale Community College
General Studies
University of Arizona