Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Sydney Joy Bend

Nashville,TN

Summary

Motivated and empathetic client-facing professional with experience in business development, account management, and customer engagement. Proven ability to build relationships, uncover client pain points, and support scalable success. Currently supporting outbound strategy in a high-growth SaaS environment at Built, with an eagerness to transition into a role focused on long-term client value and adoption.

Overview

9
9
years of professional experience

Work History

Business Development Representative

Built Technologies
05.2024 - Current
  • Qualify and engage executives at financial institutions across the U.S., with a focus on construction lending workflows.
  • Conduct tailored outreach and discovery to identify prospect pain points, trends, and market shifts.
  • Represent Built at trade shows and industry events; contribute to event follow-up strategy and execution.
  • Document prospect engagement, insights, and activity to support sales pipeline health.
  • Collaborate with marketing and AE teams to optimize messaging, streamline outreach workflows, and support integrated campaigns.
  • Continuously iterate and improve outreach strategies through market research and internal feedback loops.

Volunteer & Events Coordinator

Wags & Walks Nashville
Nashville, TN
05.2023 - 05.2024
  • Strategically source and coordinate fundraising events to help drive donations
  • Execute and manage logistics for confirmed events, ensuring a seamless experience for partners and donors
  • Recruit, onboard, and manage a growing team of volunteers to support event operations and shelter needs
  • Led the adoption and rollout of BetterImpact volunteer management software-personally onboarded and trained all staff and volunteers to ensure smooth implementation and daily use.

Account Executive (Mid-Market)

Vivenu
09.2022 - 11.2022
  • Supported early-stage U.S. expansion by building strategic partnerships and closing deals with mid-market clients.
  • Contributed to onboarding framework and training documentation for new sales hires.
  • Collaborated cross-functionally with marketing and product to align positioning with U.S. client needs.

Account Executive / Business Development Representative

Eventbrite
01.2019 - 01.2022
  • Drove new business growth through outbound prospecting, discovery, and full-cycle sales.
  • Delivered platform demos, managed contract negotiations, and guided prospects to onboarding.
  • Provided consultative support to existing clients to ensure long-term retention and product usage.

Event Operations Coordinator

Delaware North at Bridgestone Arena
01.2017 - 01.2019
  • Supported large-scale event logistics, volunteer coordination, and stakeholder communication.
  • Managed contracts, day-of event operations, and payments.

Education

Bachelor of Science - Communications, Journalism

University of Wisconsin - Platteville
Platteville, WI
05-2016

Skills

  • Client Relationship Building
  • Outreach Strategy & Discovery
  • Salesforce
  • Gong
  • Outreach
  • ZoomInfo
  • Product Education & Enablement
  • Event & Campaign Coordination
  • Collaboration & Cross-Functional Communication
  • Empathy-Driven Client Engagement

Volunteer Experience

  • Wags & Walks Nashville
  • Special Olympics
  • MOVE Inclusive

References

References available upon request.

Timeline

Business Development Representative

Built Technologies
05.2024 - Current

Volunteer & Events Coordinator

Wags & Walks Nashville
05.2023 - 05.2024

Account Executive (Mid-Market)

Vivenu
09.2022 - 11.2022

Account Executive / Business Development Representative

Eventbrite
01.2019 - 01.2022

Event Operations Coordinator

Delaware North at Bridgestone Arena
01.2017 - 01.2019

Bachelor of Science - Communications, Journalism

University of Wisconsin - Platteville

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