Sydney Lynch
Charlotte
Summary
Adept at multitasking and customer service, I excelled as a Restaurant Hostess at Baku and at Leroy Fox, enhancing guest satisfaction and efficiency. My skills in relationship building and reservation handling, coupled with a knack for managing high-pressure situations, significantly contributed to a seamless dining experience. This background, fortified by active learning, positions me as a dynamic candidate for customer-centric roles.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Baku
03.2024 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Retail Sales Associate
Ivy and Leo
03.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Restaurant Hostess
Leroy Fox
04.2021 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
Bachelor of Arts - Marketing
Fairfield University
Fairfield, CT05-2028
High School Diploma -
Charlotte Catholic High School
Charlotte, NC05-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Handling complaints
- Relationship building
- Reservation handling
Timeline
Restaurant Hostess
Baku
03.2024 - 08.2024
Retail Sales Associate
Ivy and Leo
03.2023 - 08.2023
Restaurant Hostess
Leroy Fox
04.2021 - 08.2022
Bachelor of Arts - Marketing
Fairfield University
High School Diploma -
Charlotte Catholic High School
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