Sydney Mathis
Olive Garden
Indianapolis,IN
5
years of professional experience
Dynamic customer service provider with a strong work ethic and exceptional customer service skills honed at Olive Garden. Proven ability to enhance guest satisfaction and loyalty through effective problem-solving, and patience. Recognized for training new staff and maintaining cleanliness standards, ensuring a high-quality dining experience. Recently graduated from an esthetics program and am ready to utilize these skills in a field I am more passionate about.
Work History
Server
3 Years 2 Months- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple orders efficiently during peak hours, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new employees on menu items, service protocols, and customer engagement techniques.
Shift Leader
2 Years 4 Months- Supervised team operations during peak hours to ensure efficient service delivery.
- Trained new partners on beverage preparation and customer service standards.
- Managed inventory levels, placing orders to maintain product availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
Education
Esthetician License - Esthetics
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Cleanliness standards
Team collaboration
Order accuracy
Supply restocking
Timeline
Server
Olive Garden
06.2023 - CurrentRead More
Shift Leader
Starbucks
06.2021 - 10.2023Read More
PJ’s Beauty College
Esthetician License from Esthetics
Read More
Perry Meridian High School
High School Diploma
Read More