Sydney McDonnell
Charleston,SC
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic environments. Brings understanding of effective management ways and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a financial internship role.
Overview
4
4
years of professional experience
Work History
Server
PEARLZ OYSTER BAR
08.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Manager
Smoothie King
06.2022 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
Busser
Triumph Brewing Company
06.2021 - 10.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
Cashier/Customer Service
Acme
01.2021 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
Education
Bachelor of Science - Finance
College of Charleston
Charleston, SC05.2027
High School Diploma -
Middletown High School South
Middletown, NJ06.2023
Skills
- Restaurant experience
- Food service
- Strong work ethic
- Multi-tasking
- Team collaboration
- Exceptional customer service
- Cash Handling
- Leadership
- Self-starter
Additional Information
- Member of the College of Charleston Women in Finance Club
- Volunteer in service program to teach English to children in Thailand
- Member of the National Society of Leadership and Success
Timeline
Server
PEARLZ OYSTER BAR
08.2023 - 10.2024
Shift Manager
Smoothie King
06.2022 - 08.2023
Busser
Triumph Brewing Company
06.2021 - 10.2021
Cashier/Customer Service
Acme
01.2021 - 05.2021
Bachelor of Science - Finance
College of Charleston
High School Diploma -
Middletown High School South
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