Sydney Nelson

• Enhanced guest experience by efficiently managing seating arrangements.
• Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
• Experience in working in a fast-paced, busy environment under stress while simultaneously providing friendly customer service.

• Enhanced student and guest satisfaction by providing exceptional front desk service and promptly addressing inquiries.

Responsibilities:

• Inputting information about packages delivered to the university and distributing them.
• Customer service in person and over the phone.
• Checking guests in and out of guest housing.

• Enhanced swimmer safety by monitoring pool activities and enforcing rules.
• Maintained a clean and orderly pool area, ensuring a welcoming environment for guests.
• Gained critical observation skills while helping others and reacting to emergencies.