Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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SYDNEY OTT

Summary

Experienced Cashier with a proven track record of providing excellent customer service and maintaining a high level of accuracy in cash handling. Skilled in critical thinking, collaboration, and communication, with a strong ability to solve complex problems and think innovatively. I am known for being personable, reliable, and flexible in adapting to changing situations. With a diploma from Assumption High School and current enrollment at the University of Kentucky, I am continuously expanding my knowledge and skills. I am seeking a position where I can utilize and expand upon merchandising, marketing, and sales skills.

Overview

3
3
years of professional experience

Work History

Lead Cashier

Kroger
02.2022 - Current
  • As a cashier at Kroger, I operate the cash register, accurately process payments, and ensure that customers receive the correct change.
  • Provide exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Maintain current knowledge of store promotions and highlighted sales to customers.
  • I was promoted from working in Clicklist, to a cashier, showcasing my ability to learn quickly and take on new responsibilities.
  • I was further promoted to a lead cashier, mentoring new cashiers, providing comprehensive training on register use, merchandising, and customer service.

Sales Associate

Apricot Lane Boutique
07.2021 - 01.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • I utilized my excellent customer service skills to effectively communicate with customers and provide them with detailed information about products.
  • Built relationships with customers to encourage repeat business.
  • With my ability to learn quickly and my high level of motivation, I contributed to the success of the store


Education

Bachelor of Science - Integrated Strategic Communications

University of Kentucky
Lexington, KY
05-2026

High School Diploma -

Assumption High School

Skills

  • Customer Service
  • Cash Handling
  • Critical Thinking Skills
  • Problem Solving
  • Communication Skills
  • Sales Skills
  • Marketing Skills
  • Positive Attitude
  • Computer Skills: Microsoft Office
  • Computer Skills: Canva
  • Computer Skills: Social Media / Marketing

Extracurricular Activities

Phi Mu Sorority:  As an active member of Phi Mu sorority, I help with recruitment, attend weekly meetings, sisterhood events, and participate in volunteer / charity  work with Campus Kitchen and Children's Miracle Network.


American Advertising Federation (Ad Club):  Attend meetings, network with professionals and alumni, and attend educational presentations.

Timeline

Lead Cashier

Kroger
02.2022 - Current

Sales Associate

Apricot Lane Boutique
07.2021 - 01.2022

High School Diploma -

Assumption High School

Bachelor of Science - Integrated Strategic Communications

University of Kentucky

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SYDNEY OTT