Summary
Overview
Work History
Education
Skills
References
Timeline
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Sydney Pitchford

Westfield,IN

Summary

Organized with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times with willingness to work as part of cohesive team or in independent role.

Overview

4
4
years of professional experience

Work History

Hostess

Kona Grill
Carmel, IN
09.2022 - 01.2024
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.

Lifeguard Manager

Pyles Pools
Indianapolis, Indiana
06.2020 - 08.2022
  • Managed the daily operations of a lifeguard team, including scheduling shifts, assigning duties and monitoring performance.
  • Ensured that all safety protocols were followed, maintained up-to-date records and responded to emergency situations promptly.
  • Communicated regularly with pool supervisors to ensure compliance with regulations and guidelines set forth by local authorities.
  • Conducted weekly meetings with lifeguards to discuss any issues or concerns related to their job performance or safety protocols.
  • Monitored pool area activities on a daily basis to ensure proper use of equipment and adherence to rules and regulations.
  • Provided guidance and support to lifeguards when needed, ensuring they had the necessary resources available at all times.
  • Supervised maintenance tasks such as cleaning filters, testing chemicals and inspecting equipment for signs of wear or damage.
  • Compiled incident reports detailing any accidents or injuries occurring within the facility in accordance with legal requirements.

Lifeguard

YMCA
Westfield, IN
10.2021 - 05.2022
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed regular cleaning and maintenance of pool equipment.
  • Responded quickly to medical emergencies in the pool area.
  • Provided assistance to swimmers of varying skill levels.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Instructed patrons on proper use of diving boards, slides, ladders.

Lifeguard

Bridgewater
Carmel, Indiana
06.2020 - 08.2020
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Provided assistance to swimmers of varying skill levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed regular cleaning and maintenance of pool equipment.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Responded quickly to medical emergencies in the pool area.

Education

High School Diploma -

Westfield High School
Westfield, IN
05.2023

Skills

  • Guest Engagement
  • Stress Management
  • Problem Solving
  • Customer Service
  • Organization
  • Teamwork
  • Communication

References

References available upon request.

Timeline

Hostess

Kona Grill
09.2022 - 01.2024

Lifeguard

YMCA
10.2021 - 05.2022

Lifeguard Manager

Pyles Pools
06.2020 - 08.2022

Lifeguard

Bridgewater
06.2020 - 08.2020

High School Diploma -

Westfield High School

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Sydney Pitchford