Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Roucka

Lincoln,NE

Summary

Knowledgeable about customer service and cashiering procedures, and understands how to effectively count money, do refunds, answer customer questions, and listen to management. Efficient at doing assigned tasks, organizing products and clothes, and working well with coworkers.

Overview

7
7
years of professional experience

Work History

Cashier

TJMaxx
10.2023 - Current
  • Operated cash register for cash, check, and credit card transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day's business.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Maintained effective team member communication.
  • Checked fitting room stalls and sorted merchandise to racks.
  • Cleaned and maintained fitting rooms regularly.
  • Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier, Stocker,

Sunmart/ Now Called Family Fare
10.2020 - 11.2021
  • Operated cash register for cash, check, and credit card transactions.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Stocked designated items on shelves, end caps and displays.
  • Improved customer satisfaction by promptly locating items and providing product information.

Detasseler

Glock Detasseling
05.2018 - 07.2018

Walked through fields and removed tassels from the corn.

Helped other groups with their fields.

Worked for long hours in the morning into the afternoon.


Education

Human Development And Family Sciences

University of Nebraska- Lincoln
Lincoln, NE
12-2025

Wahoo Public Schools
Wahoo, NE
05-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Team collaboration
  • Cash handling and management
  • Refunds and exchanges
  • Product knowledge
  • Merchandise restocking
  • Attention to detail
  • Multitasking and organization
  • Inventory restocking

Timeline

Cashier

TJMaxx
10.2023 - Current

Cashier, Stocker,

Sunmart/ Now Called Family Fare
10.2020 - 11.2021

Detasseler

Glock Detasseling
05.2018 - 07.2018

Human Development And Family Sciences

University of Nebraska- Lincoln

Wahoo Public Schools