Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Schaumann

Loves Park,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Loves Park, US
09.2022 - Current
  • Handle cash, connect with customers, make drinks accurately
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.

Youth Leader Volunteer

Crosspoint Chruch
Rockford, IL
06.2019 - Current
  • Developed and implemented creative activities to engage the youth in meaningful learning experiences.
  • Collaborated with other volunteers to plan special events and activities for the youth.
  • Provided transportation to field trips and community service projects.
  • Facilitated discussions between the youth about current social issues they are facing.
  • Attended conferences and seminars relevant to working with teenagers.
  • Participated in fundraising efforts to help support the mission of the organization.
  • Used strong verbal and written communication skills to convey messages via phone, text and email.
  • Attended training to learn program procedures and policies.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.

Swim Instructor

Rock River YMCA
Rockford, US
10.2019 - 09.2022
  • Keep up to date on trainings, have a knowledge of swimming and different strokes, be prepared for classes
  • Organized lesson plans according to the individual needs of students.
  • Provided swimming instruction to individuals and groups of all ages.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Assisted in developing aquatic programs for recreational swim classes and competitive teams.
  • Updated records of attendance, skill levels achieved and other relevant information for each student.
  • Created weekly lesson plans tailored to the specific goals of each group or individual participant.

Education

High school diploma -

Harlem High School
Machesney Park, IL
05.2019

Skills

  • Conflict Mediation
  • POS System Operation
  • Active listener
  • Positive and professional
  • Critical Thinking
  • Work Prioritization
  • Conflict Resolution
  • Scheduling appointments
  • Microsoft Word
  • Computer Skills
  • Microsoft Office
  • Communication

Certification

  • YMCA lifeguard, 10/01/21, 10/31/23
  • Lifeguard Training
  • CPR Certification
  • First Aid Certification
  • AED Certification
  • BLS Certification

Timeline

Barista

Starbucks
09.2022 - Current

Swim Instructor

Rock River YMCA
10.2019 - 09.2022

Youth Leader Volunteer

Crosspoint Chruch
06.2019 - Current

High school diploma -

Harlem High School

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Sydney Schaumann