Sydney Selleck
Davison,MI
Summary
Proven customer service expert from Wojo's Greenhouse, adept in menu management and fostering guest relations. Leveraged professional appearance and calm demeanor to enhance customer experiences, significantly exceeding team goals. Specializes in server support and detail-oriented tasks, ensuring high client satisfaction rates without overreliance on numerical achievements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Krave
09.2024 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Customer Service Representative
Wojo's Greenhouse
04.2023 - 07.2024
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
High School Diploma -
Davison High School
Davison, MISkills
- Menu management
- First aid training
- Professional appearance
- Server support
- Customer service
- Detail-oriented
- Guest relations
- Calm demeanor
Certification
BLS/CPR for Healthcare Certification
Timeline
Host
Krave
09.2024 - Current
Customer Service Representative
Wojo's Greenhouse
04.2023 - 07.2024
High School Diploma -
Davison High School
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