Sydney Long
Hopkinsville,KY
Summary
I am currently a stay at home mom of a special needs child. I am hoping to get involved in this field as I understand firsthand what it takes to love these children and help them be their best selves.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Spain Tax & Accounting
212 W 14th Street
01.2025 - 05.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Pharmacy Technician
Cayce’s Eagle Way Pharmacy
Hopkinsville, KY
08.2021 - 04.2023
- Handled incoming prescriptions from various sources including e-file, fax, telephone, and paper.
- Communicated with customers and medical offices regarding prescription inquiries.
- Communicated with insurance companies to determine reasons for non-payment.
- Managed customer checkout process efficiently.
- Performed regular inventory audits to maintain precise records.
Kennel Technician
Skyline Animal Clinic
Hopkinsville, KY
08.2017 - 08.2021
- Ensured animals were ready for surgery and managed their post-operative care.
- Administered care by feeding, hydrating, and walking animals.
- Administered medications when required.
- Utilized x-ray technology to assist in medical evaluations.
- Maintained cleanliness of kennels and clinic areas.
- Performed post-surgery sterilization and cleaning of instruments.
- Conducted inventory checks.
- Coordinated inventory orders to maintain efficient supply chain operations.
Education
General Education degree - General
Heritage Christian Academy
Hopkinsville, KY05.2018
Skills
- Able to handle multi-line phone systems
- Customer service problem-solving skills
- Ability to handle payments on account
- Patience to deal with difficult situations
- Understand confidentiality
Timeline
Front Desk Receptionist
Spain Tax & Accounting
01.2025 - 05.2025
Pharmacy Technician
Cayce’s Eagle Way Pharmacy
08.2021 - 04.2023
Kennel Technician
Skyline Animal Clinic
08.2017 - 08.2021
General Education degree - General
Heritage Christian Academy