Sydney Swinney

• Working together with other tellers to help with conversion updates and system changes.

• Help customers with their daily needs and concerns with transactions

• Help my other colleagues with their troubles of finding out how to do new things to better service their customers.

• Supervised daily operations of the tellers that worked with me, ensuring everyone was doing what needed to be done.
• Helped the other tellers on systems, customer service protocols, and transaction processing.
• Conducted regular audits of cash drawers to maintain accuracy and prevent discrepancies.
• Implemented efficiency improvements in transaction processes, reducing wait times for customers.

• Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
• Assisted customers with account inquiries, providing exceptional service to enhance customer satisfaction.
• Maintained cash drawer accuracy through diligent balancing and reconciliation of daily transactions.
• Collaborated with team members to streamline operational workflows, improving transaction speeds.